NHTSA Complaint #10252383 — 2002 FORD TAURUS

THE TAURUS WAS RUNNING GREAT UNTIL ONE MORNING THE RIGHT FRONT STRUT/COIL SPRING GAVE OUT, I JUST REPLACED THE BALL JOINS TOTALING ABOUT $700.00. NOW I HAVE TO FIND SOMEONE TO REPLACE THE COIL. LUCKILY I WAS NOT DRIVING AND THE TIRE MIGHT BE ABLE TO BE SAVED BUT IF NOT I HAVE TO INVEST IN NEW TIRES AS WELL. THERE WERE NO EVENTS LEADING UP TO THE FAILURE, IT WAS COLD OUTSIDE AND THE SPRING GAVE OUT, NEARLY RUINING THE INSIDE OF MY TIRE. AFTER DOING SOME RESEARCH I FOUND THAT MOST FORD TAURUS'S HAVE A PROBLEM WITH THEIR STRUTS/SPRINGS. THERE WAS A RECALL ON A MAJORITY OF THE MODELS LEADING UP TO 2003. HOWEVER, MY CAR A 2002 IS NOT INCLUDED IN THE RECALL. HOW UNFAIR TO SECLUDE A LARGE PORTION OF CAR OWNERS AND MAKE THEM PAY FOR THE DAMAGE THAT REALISTICALLY WAS NOT THE CONSUMERS FAULT. *TR