NHTSA Complaint #10252101 — 2002 FORD TAURUS

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WATER LEAKS INTO THE VEHICLE THROUGH THE WINDSHIELD, WHICH SHORTENS THE CIRCUIT IN THE FLOORBOARD. SECONDLY, SHE DISCOVERED THAT THE HEATING SYSTEM WAS INOPERATIVE. SHE HAS NOT HAD THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY:WINDSHIELD). FINALLY, THE CONTACT STATED THAT THE FRONT COIL SPRING FRACTURED AND CAUSED THE BALL JOINTS AND THE FRONT PASSENGER TIRE TO FAIL. THE SPRINGS WERE REPLACED, BUT THE MANUFACTURER DID NOT PROVIDE HER WITH ANY FINANCIAL ASSISTANCE. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 101,000.