NHTSA Complaint #10251317 — 1999 MERCEDES BENZ ML430

TL*THE CONTACT OWNS A 1999 MERCEDES BENZ ML430. IMMEDIATELY AFTER STARTING THE VEHICLE, THE CONTACT NOTICED A LOUD NOISE COMING FROM THE HOOD WHILE DRIVING 5 MPH. THE STEERING COLUMN BECAME DIFFICULT TO TURN. APPROXIMATELY TEN MINUTES LATER, THE STEERING BEGAN WORKING AGAIN HOWEVER, HE STILL FELT RESISTANCE WHEN TURNING. IN ADDITION, THE NOISE PERSISTED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V465000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS) AND WAS ADVISED TO WAIT FOR THE RECALL NOTICE. THE DEALER PERFORMED THE RECALL REPAIR AND STATED THAT THE HYDRAULIC PUMP NEEDED TO BE REPLACED. AFTER THE REPAIR, THE FAILURE PERSISTED. THE CONTACT HAS INVOICES TO SUPPORT HIS COMPLAINT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 188,200 AND FAILURE MILEAGE WAS 186,000.