NHTSA Complaint #10251302 — 2003 FORD EXPEDITION

TL*THE CONTACT OWNED A 2003 FORD EXPEDITION. WHILE DRIVING LESS THAN 60 MPH, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD IN ADDITION TO A STRONG BURNING ODOR. SHE WAS ABLE TO MANEUVER THE VEHICLE TO SAFETY. SHE LIFTED THE HOOD WITH ANOTHER PERSON'S ASSISTANCE AND HEARD CRACKLING AND SPARKLING SOUNDS. SHE ALSO NOTICED A HOLE IN THE INSULATOR DIRECTLY INTO THE HOOD OF THE VEHICLE. THERE WAS A RECALL ON OTHER YEARS, MAKES, AND MODELS, BUT NONE FOR THE CONTACT'S PARTICULAR VEHICLE. THE ORIGIN OF THE FIRE HAS YET TO BE DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 165,000.