NHTSA Complaint #10251296 — 2002 FORD EXPLORER TIRES

Complaint Details

ODI Number	10251296
Vehicle	2002 FORD EXPLORER
Component	TIRES
Date of Incident	November 15, 2008
Date Filed	December 10, 2008
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE HAS NEXEN HT SUV OWL TIRES (NA), SIZE 235/70R/16 (NA). THE VEHICLE WAS DRIVEN TO A LOCAL TIRE SHOP FOR INSPECTION AND THE MECHANIC STATED THAT THE FRONT DRIVER'S SIDE TIRE WAS DEFECTIVE. THE MECHANIC REBALANCED, ROTATED, AND PLACED FOUR NEW NEXEN TIRES ON THE VEHICLE. A WEEK LATER, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE MAKING A HIGH PITCHED NOISE AND ALSO HYDROPLANED DURING WET ROAD CONDITIONS. THE DEALER CALLED THE MECHANIC AND THEY STATED THAT THEY WOULD NOTIFY THE MANUFACTURER ON HIS BEHALF. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE TIRES HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 54,000. UPDATED 01/09/09.*LJ UPDATED 01/12/09. *JB

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