NHTSA Complaint #10251093 — 2009 LEXUS RX350

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10251093
Vehicle	2009 LEXUS RX350
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 2, 2008
Date Filed	December 8, 2008
Mileage	26 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

UPON TAKING DELIVERY OF NEW RX350 I IMMEDIATELY NOTICED A TRANSMISSION WHINE. I FEEL IT IS A SAFETY FACTOR BECAUSE I AM CONSTANTLY THINKING OF THE PROBLEM AS I DRIVE. MY MIND IS NOT ON DRIVING AS IT SHOULD BE. I IMMEDIATELY WENT BACK TO DEALER AND SHOP FOREMAN DROVE THE CAR AND HEARD THE NOISE. HE SAID DON'T WORRY AS I HAVE A WARRANTY. THIS IS NOT A VIABLE ANSWER TO MY PROBLEM. WHAT IF I BREAK DOWN IN THE MIDDLE OF NOWHERE. TALKED WITH SALES MANAGER AND HE STATED WAIT UNTIL THE 2010 MODEL COMES OUT. HE WOULD NOT DO ANYTHING. *TR

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