NHTSA Complaint #10250956 — 2000 CHEVROLET TAHOE

MY SON WAS DRIVING ON I-74 NORTH OF INDIANAPOLIS AT THE POSTED HIGHWAY SPEED OF 70 MPH WHEN THE RIGHT REAR TIRE ON OUR CHEVY TAHOE DEFLATED. THE TIRE WAS A KELLY SAFARI - 265/75/16. THERE WAS NO APPARENT REASON WHY THE TIRE SUDDENLY WENT FLAT, SUCH AS A ROAD HAZARD OR A NAIL IN THE TIRE. GOODYEAR CUSTOMER SERVICE WAS UNRESPONSIVE WHEN I CALLED THEM. MY TIRE DEALER, TIRE DISCOUNTERS, GAVE ME $60 CREDIT TOWARD THE PURCHASE OF FOUR NEW TIRES SINCE I WAS UNCOMFORTABLE WITH THE REMAINING THREE TIRES. THE KELLY SUFARI TIRE HAD APPROXIMATELY 30 THOUSAND MILES (OVER ONE HALF THE ORIGINAL TREADWEAR WAS REMAINING AT THE TIME OF THE DEFLATION). THE TIRE WAS A LITTLE OVER 3 YEARS OLD AND THE OTHER THREE WERE STILL IN GOOD CONDITION. MY SON WAS ABLE TO CONTROL OUR TAHOE AND PULL TO THE SIDE OF I-74 WITHOUT LOSING CONTROL. I WILL NEVER PURCHASE ANOTHER GOODYEAR TIRE BECAUSE OF THIS PROBLEM AND THE LACK OF CONCERN EXHIBITED BY GOODYEAR'S CUSTOMER SERVICE DEPARTMENT. I HOPE THIS DEFLATION PROBLEM GETS RECORDED AND THE NHTSA FOLLOWS UP WITH GOODYEAR. I SEE I WAS NOT THE FIRST TO HAVE A BLOW-OUT DEFLATION PROBLEM WITH A KELLY SAFARI TIRE. *TR