NHTSA Complaint #10250924 — 2004 SATURN ION EQUIPMENT

Complaint Details

ODI Number	10250924
Vehicle	2004 SATURN ION
Component	EQUIPMENT
Date of Incident	November 19, 1981
Date Filed	December 6, 2008
Mileage	79,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE IGNITION SWITCH IN THE 2004 SATURN ION HAS A MALFUNCTION. THE CAR IS ONLY FOUR YEARS OLD AND WILL NOT START IN COLD WEATHER. UPON CALLING THE LOCAL SATURN DEALERSHIP IN SPRINGFIELD, PA THE SERVICE RECEPTIONIST WAS ABLE TO TELL ME EXACTLY WHAT WAS WRONG WITH THE CAR AND THAT I HAD TO WAIT 15 MINUTES TO HALF AN HOUR AND THEN TRY TO START THE CAR AGAIN TO SEE IF IT WILL START. GM AND SATURN KNOW THAT THE IGNITION SWITCH IS FAULTY WHICH IS PROVEN BY THE FACT THAT THE RECEPTIONIST KNEW HOW TO START MY CAR BUT THEY HAVE NOT DONE ANYTHING ABOUT IT. THE FIRST INSTANCE OF THIS OCCURRING FOR ME WAS ON NOVEMBER 19TH WHEN I TALKED THE RECEPTIONIST AND IT HAS CONTINUED TO OCCUR. ON DECEMBER 6, 2008 THE CAR WAS ABLE TO BROUGHT IN TO BE FIXED AND WAS CHARGED TO THE OWNER OF THE CAR EVEN THOUGH THEY KNOW THIS IS A DEFAULT OF THE CAR. *TR

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