NHTSA Complaint #10250664 — 2003 JEEP GRAND CHEROKEE

THE HEATER IN MY 2003 JEEP GRAND CHEROKEE OVERLAND HAS FAILED DUE TO A KNOWN DEFECT IN THE TEMPERATURE BLENDER DOOR THAT PREVENTS HEAT FROM GETTING REDIRECTED ONTO THE WINDSHIELD TO DEFROST THE GLASS. CHRYSLER HAS TO MY KNOWLEDGE NOT ISSUED A VOLUNTARY RECALL TO FIX THIS PROBLEM. THIS IS A SERIOUS SAFETY ISSUE HERE IN MONTANA WHERE WE NEED TO BE ABLE TO SEE IN WINTER WEATHER. I WAS NEARLY IN AN ACCIDENT THIS MORNING WITH MY 6-YEAR OLD SON IN THE CAR DUE TO THE WINDSHIELD FREEZING UP AND MY NOT BEING ABLE CLEAR THE GLASS. PLEASE, PLEASE, PLEASE ISSUE A RECALL NOTICE TO FORCE CHRYSLER TO FIX THIS KNOWN PROBLEM. I AM SURE THERE ARE MANY OTHER JEEP OWNERS WHO HAVE FILED SIMILAR COMPLAINTS. THIS IS A SAFETY ISSUE JUST AS IMPORTANT AS THE SEAT-HEATER RECALL FOR THE SAME MODEL. THANK YOU. BILL HAYNES *TR