NHTSA Complaint #10491533 — 2003 JEEP GRAND CHEROKEE

I HAVE NO HEAT IN THIS VEHICLE. I REPLACE A PART AND DETACHED THE GLOVE COMPARTMENT PERMANENTLY SO THAT I CAN TURN A KNOB TO GET HEAT, AT LEAST, ON THE DRIVER SIDE. THERE IS ZERO HEAT ON THE PASSENGER SIDE, BUT I ENGAGE THE "C" BUTTON AND THE PASSENGER SIDE GETS RECIRCULATED AIR ON THAT SIDE, (NOT WARM, BUT AT LEAST NOT FREEZING COLD). SOMETIMES TURNING THE KNOB ENGAGES THE HEAT, SOMETIMES NOT. I HAVE DISCOVERED THAT THIS IS A DEFECT IN MANUFACTURING FOR 2003 JEEP GRAND CHEROKEE LIMITED VEHICLES, ALONG WITH PRIOR YEARS. HOWEVER, TO MY KNOWLEDGE, THERE HAS BEEN NO RECALL. I PURCHASED THIS VEHICLE PRE-OWNED, WITH 80K MILES ON IT. MY QUESTION IS IF THIS IS A DEFECT IN MANUFACTURING, WHY SHOULD I HAVE TO PAY HUNDREDS OF DOLLARS TO REPAIR IT. IT SEEMS THAT THE DEALERSHIP SHOULD ABSORB THE COST OF THIS REPAIR AND NOT THE CONSUMER. ADDITIONALLY, WHY HASN'T THIS PROBLEM BEEN LISTED AS A RECALL? *TR