NHTSA Complaint #10250409 — 2004 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10250409
Vehicle	2004 FORD FOCUS
Component	STEERING
Date of Incident	December 1, 2008
Date Filed	December 1, 2008
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE IGNITION SWITCH ON MY 2004 FORD FOCUS (MANUAL TRANS) LOCKED UP THE STEERING COLUMN. LUCKILY THE CAR WAS NOT RUNNING AND PARKED IT STILL REQUIRED THE CALL OF FOUR TOW TRUCKS TO GET IT INTO THE DEALER. BECAUSE THE FRONT WHEELS WERE LOCKED IN A SLANTED POSITION WHEN I PARKED THE FIRST FLATBED TRUCK WASN'T ABLE TO LOAD IT. IT REQUIRED A SECOND TRUCK TO TOW IT TO MY OWN MECHANIC. FROM THERE HE REQUIRED IT TO BE TOWED TO THE DEALER, SAME RESULTS WITH TOW COMPANY'S. THE DEALER WANTED TO CHARGE $357 ON TOP OF THE TOWING FEE FOR IGNITION LOCK REPLACEMENT. *TR

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#10724798 — June 11, 2015 — I PARKED THE CAR OVER NIGHT. IN THE MORNING ON MY WAY TO A MEDICAL APPOINTMENT I INSERTED THE KEY IN THE IGNITION AN...

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