NHTSA Complaint #10904242 — 2004 FORD FOCUS

TL* THE CONTACT OWNED A 2004 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL VEERED TO THE RIGHT AND VIBRATED VIOLENTLY. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND CRASHED INTO A DITCH. THE VEHICLE FLIPPED OVER TWICE. THE CONTACT SUSTAINED SECOND DEGREE BURNS FROM THE SEAT BELT, WHIPLASH, AND BURNS TO THE RIGHT ARM FROM THE AIR BAGS. MEDICAL ATTENTION WAS REQUIRED. THE REAR DRIVER SIDE PASSENGER SUSTAINED WHIPLASH AND STOMACH BRUISES FROM THE SEAT BELT, WHICH ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.