NHTSA Complaint #10249983 — 2004 NISSAN QUEST

OUR 2004 NISSAN QUEST WHICH WE PURCHASED NEW IS RUSTING AROUND THE SUN ROOF. WE HAVE HAD NUMEROUS PROBLEMS WITH THE VAN. FOR A VEHICLE LESS THAN 5 YEARS OLD, AND HAS BEEN GARAGE KEPT, I BELIEVE RUST IN THIS LOCATION IS A DEFECT IN THE VEHICLE. WHEN MY DEALER SAID HE WOULD NOT COVER FIXING THE RUST, I TOOK THE VAN TO A BODY SHOP, AND THE OWNER WAS SO APPALLED BY THE RUST, THAT HE CALLED A DIFFERENT NISSAN DEALER, WHO AGREED AND RECOMMENDED WE FILE A CLAIM TO NISSAN'S CLAIM OFFICE. AFTER SEVERAL WEEKS, AND HAVING TO TAKE THE VAN BACK TO THE DEALER 4 TIMES, THE CLAIMS OFFICE STATED THAT SINCE THE VAN IS OUT OF WARRANTY, IT IS NOT COVERED. MY CLAIM NUMBER WITH NISSAN IS 6336483. *TR