NHTSA Complaint #10249845 — 2004 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	10249845
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	November 1, 2008
Date Filed	November 25, 2008
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

PLASTIC APPLIQUE ON LIFTGATE CRACKED WHILE VEHICLE WAS PARKED AND LIFTGATE WAS NOT BEING USED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE WE PURCHASED THE VEHICLE FIVE YEARS AGO. THE CRACK CONTINUED TO SPREAD UNTIL NOW THE PIECE IS IN TWO SEPARATE PIECES. THE PIECES ARE LOOSE AND COULD POSSIBLY COME OFF WHILE DRIVING WHICH COULD BE A DANGEROUS SITUATION. FORD REFUSES TO FIX THIS EVEN THOUGH IT IS CLEARLY A DESIGN FLAW IN ALL 2002-2005 EXPLORERS. WE HAVE SEEN MANY EXPLORERS ON THE ROAD AND ON USED CAR LOTS WITH THIS SAME DEFECT. *TR

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