NHTSA Complaint #10249828 — 2002 SUBARU OUTBACK

TL*THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL LOCKED ON SEVERAL OCCASIONS WHEN THE CONTACT ATTEMPTED TO TURN THE WHEEL. THE DEALER COULD NOT DUPLICATE THE FAILURE OR MAKE ANY REPAIRS. ON A SEPARATE OCCASION, THE DRIVER ATTEMPTED TO MAKE A RIGHT TURN, BUT THE STEERING LOCKED UP AGAIN AND COULD NOT BE TURNED. THE VEHICLE CRASHED INTO THE GUARD RAIL, BUT THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE SUSTAINED MAJOR DAMAGE AND WAS WAITING FOR THE INSURANCE AGENCY TO DETERMINE IF IT WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS LESS THAN 90,000 AND CURRENT MILEAGE WAS 100,000.