NHTSA Complaint #10888639 — 2002 SUBARU OUTBACK STRUCTURE:BODY

Complaint Details

ODI Number	10888639
Vehicle	2002 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	July 7, 2016
Date Filed	July 26, 2016
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC OBSERVED THAT THE ENTIRE FRAME WAS SEVERELY CORRODED AND HOLES WERE FORMING. THE VEHICLE NEEDED A NEW CROSS MEMBER. THE VEHICLE WAS NOT REPAIRED. ALSO, WHEN THE VEHICLE WAS SHIFTED INTO THE PARK POSITION WHILE ON AN INCLINE, IT BEGAN TO ROLL AWAY WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 03V153000 (SUSPENSION) AND 02V282000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

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