NHTSA Complaint #10249751 — 2006 FORD EXPLORER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10249751
Vehicle	2006 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 24, 2008
Date Filed	November 24, 2008
Mileage	35,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2006 FORD EXPLORER EB RADIATOR LEAK @ 35,600 MILES. I FIRST NOTICED THE PROBLEM DUE TO PUDDLE ON THE GROUND AND DURING INSPECTION I FOUND THE RADIATOR OVERFLOW TANK EMPTY. THE I TOOK IT TO FORD AND THEY TOLD ME THE RADIATOR CORE WAS CRACKED. VEHICLE NO LONGER COVERED UNDER WARRANTY AND DEALER WOULD NOT PROVIDE ANY AFTER WARRANTY ASSISTANCE WITH REPAIR. AFTER CHECKING WITH A COUPLE AUTO PARTS STORES, I WAS TOLD THE 06 EXPLORER HAS A DEFECT WITH THE RADIATOR THAT CAUSES IT TO CRACK. NAPA FOR ONE, WOULD ONLY OFFER ME A THREE MONTH WARRANTY ON A NEW RADIATOR DUE TO THE DEFECT IN THE RADIATOR DESIGN FOR THAT VEHICLE. I CALLED FORD AND THEY WOULD NOT PROVIDE ANY ASSISTANCE EITHER AND WOULD NOT ACKNOWLEDGE THEIR WAS A PROBLEM WITH THE RADIATOR DESIGN ON THE 2006 FORD EXPLORER. QUOTE FROM FORD DEALER TO REPLACE RADIATOR WAS $690.00. *TR

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Recent Complaints for the 2006 FORD EXPLORER

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