NHTSA Complaint #10249714 — 2003 JEEP GRAND CHEROKEE SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10249714
Vehicle	2003 JEEP GRAND CHEROKEE
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	October 24, 2008
Date Filed	November 24, 2008
Mileage	100,078 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

SAFETY RECALL F17 - HEATED SEAT ELEMENTS, GRAND CHEROKEE 2003 RECALL COMPLETED 07AUG06 BY SMITH STOKES CHRYSLER, HIGHWAY 87,PO. BOX 1496, REIDSVILLE, NC 27323. RECALL ELEMENT REPLACED WITH DEFECTIVE PART, REPLACEMENT FAILED 24OCT08, BURNED HOLE IN PASSENGER SEAT AND BURNED HOLE IN DAUGHTER'S SWEATER, DAUGHTER WAS NOT BURNED. SO FAR CHRYSLER ONLY WANTS TO PAY HALF THE COST TO REPLACE A RECALL ITEM, MY SHARE WOULD BE ABOUT $500 - $600 DOLLARS. MIS. KAREN DAVIS, SERVICE MANAGER AT SMITH STOKES. THANK YOU FOR YOUR ASSISTANCE. RICHARD HUDSON *TR

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