NHTSA Complaint #10249467 — 2000 FORD FOCUS

I HAVE A 2000 FORD FOCUS. AS MOST KNOW, WINTERS IN THE MID-WEST ARE VERY COLD. I WAS OUT AT MY GRANDPARENTS HOUSE IN NEW RICHMOND, WISCONSIN; PICKING UP SOME BOXES IN THE GARAGE. THEY TRAVEL TO ARIZONA FOR THE WINTER MONTHS SO THEY WERE NOT HOME. I WENT TO START MY CAR AND THE KEY WOULD NOT TURN OVER IN THE IGNITION. IT WAS COMPLETELY STUCK. I TRIED EVERYTHING. I MADE SURE IT WAS IN PARK, TRIED TURNING THE STEERING WHEEL SIDE TO SIDE, EVERYTHING. IT WOULD NOT BUDGE. I WAS ALL ALONE. IT WAS FREEZING COLD. LUCKILY I HAD MY PHONE SO I WAS ABLE TO CALL FOR HELP. I ENDED UP HAVING TO PAY 200$ TO HAVE A LOCKSMITH COME OUT AND FIX IT. THIS PROBLEM IS CLEARLY A SAFETY HAZARD AND FORD KNOWS IT. FORD KNOWS ALL THE COMPLAINTS FROM PEOPLE HAVING THIS EXACT SAME PROBLEM. WHY SHOULD WE HAVE TO PAY FOR A PROBLEM THEY KNOW EXISTS. WHAT IF I HADN'T HAD MY PHONE TO CALL FOR HELP, I WOULD OF HAD NO WAY OF GETTING INSIDE AND THERE IS NO ONE THAT LIVES NEARBY FOR AT LEAST A MILE. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS AND HAVE A RECALL. *TR