NHTSA Complaint #10249381 — 2001 JEEP GRAND CHEROKEE VISIBILITY

Complaint Details

ODI Number	10249381
Vehicle	2001 JEEP GRAND CHEROKEE
Component	VISIBILITY
Date of Incident	September 20, 2008
Date Filed	November 20, 2008
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, THERE WAS NO HEAT COMING FROM THE VENTS LOCATED UNDERNEATH THE DASHBOARD. THE PLASTIC VENT DOORS ARE INOPERABLE; THEREFORE, COLD AIR ENTERS FROM THE OUTSIDE AND FREEZES THE WINDSHIELD. THE DEALER STATED THAT THE REPAIR WOULD COST $1,800. THE CONTACT WAS INFORMED THAT THE FAILURES WERE VERY COMMON WITH HIS TYPE OF VEHICLE. IN ADDITION, SNOW AND ICE ON THE WINDSHIELD WILL NOT MELT DUE TO THE LACK OF HEAT COMING FROM THE VENT UNDERNEATH THE DASHBOARD. THE FAILURE MILEAGE WAS 90,000. UPDATED 04-23-09 *BF UPDATED 04/30/09.*JB

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