NHTSA Complaint #10438715 — 2001 JEEP GRAND CHEROKEE SEATS

Complaint Details

ODI Number	10438715
Vehicle	2001 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	December 20, 2010
Date Filed	December 6, 2011
Mileage	96,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 60 MPH WHEN THE FRONT DRIVER SIDE SEAT WARMER BECAME EXCESSIVELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEATER SWITCH HAD BURNED OUT THE HEATING CORE. THE CONTACT ALSO STATED THAT THE VENT DOORS FAILED TO OPEN, CAUSING THE HEATING AND AIR CONDITIONING UNITS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT VIN DID NOT QUALIFY FOR A REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 96,000.

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