NHTSA Complaint #10248817 — 2004 LAND ROVER NEW RANGE ROVER

NO PROBLEMS OBSERVED WITH THE CAR. SUDDENLY THE STEERING WHEEL BECAME LOOSE AND FELL DOWN TO A POSITION WHERE THE BOTTOM OF THE WHEEL WAS STUCK BETWEEN MY LEGS. THE TILT MECHANISM FAILED WHILE THE CAR WAS THE MOVING AND THE WHEEL, ALTHOUGH ATTACHED TO THE CAR, WAS FORCED DOWN ONTO MY LEGS. STEERING WHEEL WOULD NO LONGER STAY IN A DRIVABLE POSITION WITHOUT $1300 REPLACEMENT OF STEERING COLUMN. THIS WAS A COMMON PROBLEM WITH RANGE ROVERS (IT WAS EASY TO FIND MANY OTHERS ONLINE WITH A SIMILAR PROBLEM) AND LAND ROVER HAD A RECALL ON ANOTHER PART A YEAR AGO, WHICH THEY DENY HAD ANY IMPACT ON THIS. SPOKE TO DEALER AND LAND ROVER NORTH AMERICA, NO COMPENSATION WAS OBTAINED, THEY WERE NOT INTERESTED IN THE FAULT. ONE DEALER TOLD ME SOME CUSTOMERS HAD THIS PROBLEM MULTIPLE TIMES AND HAD THE STEERING COLUMN REPLACED MULTIPLE TIMES BEFORE 50,000 MILES. UNACCEPTABLE ON AN $80,000 CAR. DANGEROUS *TR