NHTSA Complaint #10248559 — 1995 CHRYSLER CIRRUS

TL*THE CONTACT OWNS A 1995 CHRYSLER CIRRUS. SEVERAL MONTHS AGO, WHILE DRIVING 20 MPH, THE DRIVER'S SIDE FRONT SUSPENSION BEGAN MAKING A CREAKING NOISE. THE NOISE DID NOT SOUND LIKE THE SPRINGS, BUT MORE LIKE PLASTIC RUBBING OVER A HEAVY LOAD. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT BOTH THE PASSENGER AND DRIVER'S SIDE FRONT SUSPENSION WERE OUT OF LUBRICANT. IN ADDITION, THE SUSPENSION JOINTS NEEDED TO BE REPLACED. AFTER RESEARCHING THE ISSUE, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 97V201000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) FOR THE SAME FAILURE HIS VEHICLE WAS EXPERIENCING. THE MANUFACTURER STATED THAT THE RECALL DID APPLY TO HIS VEHICLE; THE MANUFACTURER WAS TAKING RESPONSIBILITY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 75,500 AND CURRENT MILEAGE WAS 76,200. UPDATED 12-02-08 *BF UPDATED 12/02/08. *JB