NHTSA Complaint #10248218 — 2007 MAZDA CX-7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10248218
Vehicle	2007 MAZDA CX-7
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 18, 2008
Date Filed	November 10, 2008
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE AC ON MY 2007 MAZDA CX-7 STOPPED WORKING WHILE DRIVING ON FREEWAY ABOUT 14 MONTHS AFTER I BOUGHT IT. I HAD AN APPOINTMENT WITHIN A COUPLE DAYS TO BRING IT IN FOR AN OIL CHANGE SO I DIDN'T DO ANYTHING IMMEDIATELY. THE NEXT DAY, WHILE DRIVING LOCALLY I SAW SMOKE COMING FROM THE REAR OF THE CAR AND THEN THE POWER STEERING STOPPED WORKING. I FORCED THE CAR OVER TO THE SIDE AND GOT IT TOWED TO THE NEAREST MAZDA DEALER. AFTER 2 WEEKS WITHOUT THE CAR, THEY FINALLY FIXED IT SAYING THAT THE BELT TENSIONER HAD "FROZEN UP" AND THE BELT HAD MELTED ONTO THE AC COMPRESSOR AND POWER STEERING DRIVE WHEEL. THEY HAD TO REPLACE BOTH PULLEYS AND THE BELT WITH PARTS SHIPPED IN DIRECTLY FROM JAPAN. THE CAR SHOULD NOT HAVE HAD THIS MAJOR OF A PROBLEM WITHIN 25K MILES AND LESS THAN A YEAR AND A HALF OF DRIVING, AND I'M WONDERING WHAT OTHER DAMAGE IT MAY HAVE CAUSED THAT WILL CROP UP IN THE FUTURE. *TR

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