NHTSA Complaint #10247549 — 2002 FORD EXPLORER

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH AND APPROACHING A TURNING LANE, THE CONTACT APPLIED PRESSURE TO THE BRAKES TO SLOW THE VEHICLE DOWN. THE VEHICLE ACCELERATED ON ITS OWN AND SHE HAD TO TURN THE VEHICLE TO THE RIGHT IN ORDER TO AVOID A REAR END CRASH. THE VEHICLE JUMPED THE CURB AND THE VEHICLE STOPPED. AN HOUR LATER, WHILE EXITING THE FREEWAY, THE VEHICLE ACCELERATED ON ITS OWN AGAIN. THE CONTACT TURNED OFF THE VEHICLE IN ORDER FOR IT TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. A MECHANIC INFORMED HER TO PARK THE VEHICLE. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE WAS 114,450 AND FAILURE MILEAGE WAS 114,337. UPDATED 11/25/08. *LJ UPDATED 11/25/08. *JB