NHTSA Complaint #10247417 — 2000 BUICK LESABRE

BUICK LESABRE 2000 WINDOW REGULATOR FAILURE ON THE REAR DRIVERSIDE PASSENGER WINDOW. CAR HAS 60,000 MILES ON IT. DRIVING CAR AND WENT TO PUT UP REAR WINDOW AND IT MADE A STRANGE GRINDING NOISE. WINDOW WOULD NOT ROLL UP. LUCKILY THE FAILURE DID NOT OCCUR AT HIGH SPEED OR ADVERSE WEATHER CONDITIONS. UPON RESEARCH OF PROBLEM IT IS APPARENT THAT THIS MODEL VEHICLE HAS CONSTANT FAILURES DUE TO POORLY MADE PLASTIC PARTS. CONSUMERS HAVE REPORTED MULTIPLE FAILURES, SOME DURING INCLEMENT WEATHER. NHTSA AND GM REFUSE TO DO ANYTHING ABOUT THE ISSUE. BUICK REFUSED TO EVEN ACKNOWLEDGE THE ISSUE. A SEARCH ON GOOGLE FOR 2000 LESABRE WINDOW COMES UP WITH OVER 97,000 RESULTS, MOST OF THEM COMING FROM AUTOMOTIVE FORUMS WITH PEOPLE HAVING REPEATED ISSUES WITH THIS FEATURE. THE DEALERSHIPS CHARGE CUSTOMERS $300 TO $500 EACH TIME A FAILURE OCCURS. THIS ISSUE NEEDS TO BE ADDRESSED THROUGH A RECALL. LIVING IN COLORADO IF MY WINDOW FAILS DURING A BLIZZARD OR ADVERSE WEATHER EVENT IT COULD CAUSE AN ACCIDENT OR WORSE DEATH. *TR