NHTSA Complaint #10247125 — 2003 JEEP GRAND CHEROKEE

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE RADIATOR FAN HAS BURNED OUT TWICE WITHIN 17 MONTHS. THE FIRST TIME IT OCCURRED THE CONTACT WAS PULLING OUT OF A DRIVE THRU AT 10 MPH AND THE VEHICLE BEGAN TO OVERHEAT. THE FOLLOWING DAY, SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE AIR CONDITIONER FAN RELAY SWITCH FAILED, WHICH CAUSED THE RADIATOR FAN NOT TO WORK. THE DEALER REPLACED THE FAN AND IT WORKED PROPERLY. HOWEVER, SEVENTEEN MONTHS LATER, THE FAILURE HAS RECURRED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MANUFACTURER STATED THAT THERE WAS A RECALL FOR THIS FAILURE AND THE CONTACT BELIEVES IT IS DUE TO A MANUFACTURER DEFECT. THE NHTSA CAMPAIGN ID NUMBER WAS NOT FOUND. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 74,000.