NHTSA Complaint #10246917 — 2003 VOLKSWAGEN BEETLE

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. WHEN THE CONTACT OPENED THE DOOR, THE WINDOW WOULD NOT OPERATE CORRECTLY AND WOULD ROLL DOWN APPROXIMATELY HALF AN INCH. ONCE THE WINDOW WAS ROLLED DOWN, THERE WAS NO WAY TO ROLL THE WINDOW BACK UP. THE DEALER STATED THAT THE ELECTRONICS THAT CONTROL THE WINDOW FAILED AND THE ENTIRE WINDOW OPERATING SYSTEM NEEDED TO BE REPLACED, INCLUDING ALL FOUR REGULATORS, MOTOR, AND ALL THE RELATED COMPONENTS. THE DEALER STATED THAT THE REPAIRS WOULD COST $1,400. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 60,000.