NHTSA Complaint #10376889 — 2003 VOLKSWAGEN BEETLE

SIX MONTHS AGO THE LEFT REAR WINDOW IN MY VW CONVERTIBLE BEETLE BROKE, IT WOULD NOT GO UP OR DOWN. I DO NOT USE THE REAR WINDOWS VERY OFTEN SO I WAS QUITE SURPRISED WHEN THE WINDOW BROKE. I TOOK THE VEHICLE TO A LOCAL DEALER TO GET REPAIRED. IT COST ME NINE HUNDRED AND SEVENTY EIGHT DOLLARS OUT OF POCKET. CLOSE TO A THOUSAND DOLLARS TO HAVE JUST THE WINDOW REPAIRED. I THOUGHT THIS WAS RIDICULOUS FOR JUST ONE SMALL WINDOW. NEEDLESS TO SAY I WAS VERY VERY UPSET BUT I HAD NO ALTERNATIVE I HAD TO HAVE IT REPAIRED. NOW SIX MONTHS LATER THE LEFT REAR WINDOW HAS BROKEN. ONCE AGAIN I DO NOT USE THE REAR WINDOWS VERY OFTEN ESPECIALLY SINCE THE THOUSAND DOLLAR CHARGE THERE IS NO WAY I WAS GOING TO CHANCE THAT HAPPENING. HERE IT IS WINTER TIME SO THERE IS NO REASON TO BE USING THOSE WINDOWS. ANYWAY LAST WEEK I WAS ON MY WAY TO WORK AND I HEARD A TERRIBLE POPPING SOUND, ONE WHICH I HAVE HEARD BEFORE AND I THOUGHT OH NO NOT AGAIN. WELL ONCE I GOT TO WORK AND CHECKED SURE AS HECK THE LEFT WINDOW WAS BROKEN. IT IS DOWN ABOUT EIGHT INCHES AND ONE GO UP OR DOWN. WHAT A DISAPPOINTMENT IT WILL COST ME ANOTHER THOUSAND DOLLARS JUST TO FIX A WINDOW. I DO NOT HAVE A THOUSAND DOLLARS LAYING AROUND TO GET IT REPAIRED. MY PARENTS ALSO OWN A VW BEETLE AND THEY HAVE HAD SEVERAL WINDOW PROBLEMS. WE HAVE BOTH DECIDED WE WILL NEVER BUY ANOTHER VW BECAUSE WE JUST CANNOT AFFORD THE REPAIR COSTS FOR ALL THE THINGS THAT HAVE GONE WRONG WITH THESE CARS. I CANNOT BELIEVE HOW MUCH IT COSTS FOR REPAIRS. I KEEP CHECKING ON THE RECALL LIST PRAYING THAT I MAY GET SOME HELP BUT AS OF YET THERE HAS NOT BEEN ANY ASSISTANCE. CAN VW EXPLAIN WHAT IS HAPPENING WITH THESE WINDOWS??? THANK YOU VERY MUCH. *TR