NHTSA Complaint #10246310 — 2008 TOYOTA MATRIX

2008 TOYOTA MATRIX XR....CAR DRIFTS SEVERELY TO THE LEFT AT HIGHWAY SPEEDS...ESPECIALLY WHEN IN THE LEFT LANE. I REALIZE THERE IS A CROWN TO EVERY ROAD, BUT OUR OTHER VEHICLES DO NOT DO THIS ON THE SAME STRETCH OF HIGHWAY IN ANY LANES. TO GIVE AN INDICATION OF THE SEVERITY, AT 65+MPH, THE CAR WOULD BE IN THE MEDIAN WITHIN 2-3 SECONDS WITHOUT THE CONSTANT RIGHTWARD PRESSURE ON THE STEERING WHEEL. I DID NOT NOTICE THE DRIFT ON THE TEST DRIVE AT THE DEALER. FOR WHAT IT'S WORTH, THE NEW ROADWAY NEAR THE DEALER IS NEARLY PERFECTLY FLAT. ALSO, THE CAR DOES NOT SEEM TO DRIFT AS MUCH WITH TWO ADULTS IN THE CAR AS WAS THE CASE DURING THE TEST DRIVE. I NOTICED IT IMMEDIATELY UPON DRIVING THE CAR A LONGER DISTANCE ON OTHER MAJOR HIGHWAYS WITH ONLY MYSELF IN THE CAR. I NOTIFIED THE SALESMAN RIGHT AWAY. I HAVE NOT YET HAD AN ACCIDENT, BUT MUST MAINTAIN CONSTANT RIGHTWARD PRESSURE ON THE STEERING WHEEL...ESPECIALLY ANY TIME I VENTURE INTO THE LEFT LANE. IT DOESN'T TAKE MUCH OF A DISTRACTION TO IMAGINE A SCENARIO WHERE THE CAR DRIFTS INTO THE ONCOMING LANE, OR WORSE, AN ONCOMING CAR. I HAVE TAKEN IT TO DEALER THREE TIMES WITH NO SUCCESS. NOW I AM GETTING THE RUN-AROUND (DEALER FROM WHICH I PURCHASED THE CAR IS TRYING TO PUSH ME OFF ON ANOTHER TOYOTA DEALER WHO DID THE FIRST "WARRANTY" ALIGNMENT WHICH DID NOT RESOLVE THE ISSUE. *TR