NHTSA Complaint #10246299 — 2002 LEXUS LS430

STRUCTURE:BODY:TRUNK LID issue reported to NHTSA

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Complaint Details

ODI Number	10246299
Vehicle	2002 LEXUS LS430
Component	STRUCTURE:BODY:TRUNK LID
Date of Incident	October 1, 2008
Date Filed	October 22, 2008
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAD OPENED THE TRUNK ON MY LEXUS LS-430 (2002) FOR MY 11 YRS OLD SON TO TAKE HIS SPORTS GEARS OUT OF THE TRUNK. HE WAS LEANING DOWN INSIDE THE TRUNK WHEN SUDDENLY THE TRUNK LID CAME CRASHING DOWN STRIKING ON HIS HIPS, IT WAS GOOD IT DID" HURT HIS BACK. THE INJURY RESULTED IN TREMENDOUS PAIN .AFTER THE INCIDENT I INSPECTED THE TRUNK AND FOUND THEIR WAS NO RESISTANCE WHILE GOING UP AND DOWN WITH THE TRUNK AND FOUND THAT THE HYDRAULIC TRUNK STRUTS NECESSARY FOR THE SAFE OPERATION OF THE TRUNK HAD BOTH FAILED. .SEVERAL TIMES CONTACTED THE LEXUS DEALER AND LEXUS CORPORATION TO FIX THE SHOCKS. BUT THEY DECLINED, AS THEY STATED THE CAR IS OUT OF WARRANT PERIOD MY CAR HAS ONLY 32000 MILES. *TR

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