NHTSA Complaint #10434818 — 2002 LEXUS LS430

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10434818
Vehicle	2002 LEXUS LS430
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Date of Incident	October 29, 2011
Date Filed	November 7, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FAILED COMPONENT: 2 HYDRAULIC SUPPORTERS ON TRUNK LID. COMPLAINTS: THE 2 HYDRAULIC SUPPORTERS ON TRUNK LID WERE COMPLETELY FAILED. I WAS INJURED ON OCTOBER 29, 2011 WHEN THE LID FELLED DOWN (CLOSED) ON ITS OWN WEIGHT AND HIT MY HEAD AND THEN MY RIGHT ARM. THE SUPPORTERS ARE VERY WEAK AS COMPARED TO THE TRUNK LID HEAVY DUTY STEEL STRUCTURE. I HARDLY DRIVE THE CAR WHICH REGISTERS ONLY 30K MILES. THE WEAK HYDRAULIC SUPPORTERS STARTED TO SHOW FATIGUE ABOUT 5 YEARS AGO. EVENTUALLY, IT CAUGHT ME AFTER SEVERAL YEARS LATER. I AM PRETTY SURE THAT THIS TYPE DEFECTS ARE COMMON FOR MANY VEHICLES OF SIMILAR YEARS AND MODEL. IT CAN CAUSE SERIOUS INJURY IF ONE IS NOT CAREFUL, PARTICULARLY WHEN PARKING ON A SLOPED DRIVEWAY. THERE IS NO EXCUSE FOR LEXUS TO USE SUCH CHEAP PARTS OF WHICH REPUTATION EMPHASIZING SAFETY AND QUALITY. *TR

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