NHTSA Complaint #10246239 — 2003 DODGE RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10246239
Vehicle	2003 DODGE RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	October 13, 2008
Date Filed	October 21, 2008
Mileage	45,130 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2003 DODGE RAM 2500. WHILE DRIVING 35 MPH IN THE RAIN, THE WINDOWS FOGGED UP. THE DEFOGGER SWITCH AND AIR CONDITIONER WOULD NOT SWITCH OVER TO DEFROST THE WINDOWS. THE CONTACT WENT TO THE DEALER AND THEY STATED THAT IT WAS A DAMPER DOOR IN THE AIR VENT, WHICH TELLS THE AIR WHETHER TO FLOW TOWARDS THE DOOR OR THE FLOOR. IF THE DOOR BREAKS, THERE IS NOWHERE FOR THE AIR TO FLOW. TSB NUMBER 24-004-03 WAS REFERENCED. THE DEALER STATED THAT THIS WAS AN ELECTRICAL FAILURE, WHICH ONLY COVERED 12,000 MILES; THEREFORE, THE CONTACT HAS TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 45,130. UPDATED 11/12/08. *LJ UPDATED 11/14/08. *JB

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