NHTSA Complaint #10246145 — 2005 FORD ESCAPE

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10246145
Vehicle	2005 FORD ESCAPE
Component	VISIBILITY
Date of Incident	October 19, 2008
Date Filed	October 20, 2008
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT HEARD A BANG AND NOTICED THAT THE REAR GLASS SUDDENLY EXPLODED. SHE CALLED THE INSURANCE COMPANY AND THE DEALER. A REPRESENTATIVE TOOK THE REAR GLASS DEFROSTER MECHANISM (THE CONTACT WAS UNCERTAIN OF THE COMPONENT'S FORMAL TERM). SHE SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THERE WAS NO RELEVANT RECALL AND OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 48,000.

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