NHTSA Complaint #10245713 — 2008 FORD ESCAPE

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE AT LOW SPEEDS, THE BACK-UP SENSOR ALARM DID NOT SOUND. THE CONTACT WAS UNAWARE OF OBSTACLES IN THE REAR OF THE VEHICLE DUE TO THE LOW SOUND OF THE ALARM. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE BACK-UP SENSOR SPEAKERS WERE INSTALLED AND DESIGNED BY THE MANUFACTURER, LOCATED AT THE REAR OF THE VEHICLE. THE TECHNICIAN STATED THAT THE SPEAKERS COULD BE REPOSITIONED TO THE FRONT OF THE VEHICLE AT THE CONTACT'S EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50 AND CURRENT MILEAGE WAS 2,200.