NHTSA Complaint #10245400 — 2001 DODGE RAM 1500

I NOW HAVE TWO RAM 1500 TRUCKS WITH DASH TOP FAILURES HERE IN TEXAS. I WAS HIT FROM THE REAR IN MY 2000 RAM 1500 AND PLASTIC PIECES FROM THE ALREADY CRACKED AND CRACKING DASH HIT ME IN THE FACE AS IT EXPLODED ON IMPACT CAUSING MANY MINOR FACIAL CUTS BUT NONE IN MY EYES. BEING BLINDED CAUSED ME TO LOOSE CONTROL OF MY VEHICLE. I THEN HIT A TELEPHONE POLE. AIR BAG DEPLOYMENT OCCURRED THAT CUT BOTH AIR BAGS ON BOTH SIDES WITH MORE SHARDS OF THE DASH. MY 2001 RAM 1500 ALSO HAS A SEVERELY CRACKED DASH AND IS GETTING MUCH WORSE. THIS OCCURRED WITHIN 6 MONTHS OF PURCHASE. CHRYSLER CORP. REFUSES TO RESPOND AND THE DEALERSHIP WILL NOT RESPOND WITH ANY HELP CLAIMING THEY ARE NOT RESPONSIBLE PLUS THEY HAVE NO PARTS OR ANY WAY TO FIX THE PROBLEM. THEY CLAIM THERE ARE NO PLANS FOR THE PARTS TO BE MANUFACTURED EITHER. THIS PROBLEM HAS BECOME AN EPIDEMIC TO RAM OWNERS AND WILL SOMEDAY BECOME AND CAUSE SERIOUS AND POTENTIALLY FATALITY PROBLEMS. ACCIDENT REPORTS ARE NOT SHOWING THE DASH AS A PROBLEM. THEY INDICATE THE CRACKED DASH WAS CAUSED BY THE ACCIDENT AND IS A RESULT. INSURANCE COMPANIES CLAIM IT IS A MANUFACTURES PROBLEMS. THE OWNER TAKES THE HIT UNLESS HE CAN CONVINCE THE INSURANCE ADJUSTER TO TOTAL THE VEHICLE. THE PRESENT POLITICAL SITUATION NATION WIDE IS STOPPING MY PLEAS TO MY REPRESENTATIVE ON MY COMPLAINTS AND PLEAS FOR ASSISTANCE TO FALL ON DEAD EARS. DODGE DEALERS ARE HIDING THE FACT THAT A CRACKED DASH RAM 1500 TRADE INS ARE BEING JUNKED TO HIDE THIS MAJOR ISSUE. THUSLY IT IS NOT GETTING THE PROPER ATTENTION. AT LOCAL AUTO AUCTIONS THE DODGE RAM 1500'S DO NOT SELL. AS A NOTE: THERE IS ALSO A MAJOR TRANSMISSION PROBLEM AS NOTED BY MOST TRANSMISSION SHOPS ALL OVER THE COUNTRY. TO MY KNOWLEDGE, NOTHING IS BEING DONE TO CORRECT MANY AND MOST OF DODGE RAM 1500'S PROBLEMS BECAUSE OF THE DASHES. "GET THEM OFF THE ROAD AT THE OWNERS EXPENSE" IS CHRYSLER CORPORATIONS PLAN AS PER THE FACTORY REPRESENTATIVE WHEN HE WAS CORNERED. I HAVE BOUGHT MY LAST DODGE. *TR