NHTSA Complaint #10980907 — 2001 DODGE RAM 1500 STRUCTURE

Complaint Details

ODI Number	10980907
Vehicle	2001 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	June 1, 2009
Date Filed	April 26, 2017
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT STATED THAT THE DASH ASSEMBLY FOR THE INSTRUMENT PANEL FAILED AND CAUSED THE CONTROLS TO COLLAPSE INWARD INTO THE DASHBOARD. IN ADDITION, THE AIR BAG ON/OFF SWITCH WAS ATTACHED TO THE PANEL, THE HEADLAMP SWITCH, INSTRUMENT CLUSTER, AND OTHER CONTROLS. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE ELECTRICAL ISSUES AND PREVENT THE AIR BAGS FROM DEPLOYING OR OPERATING CORRECTLY. THE DEALER WAS NO LONGER IN BUSINESS. THE CONTACT STATED THAT THE FAILURE HAS BEEN OCCURRING SINCE 2009 AND WAS INITIALLY INFORMED THAT IT WAS A COSMETIC ISSUE WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED AGAIN OF THE FAILURE AND STATED THAT SINCE THE VEHICLE WAS SIXTEEN YEARS OLD WITH 240,000 MILES, IT COULD NOT BE SERVICED BY THEM. THE FAILURE MILEAGE WAS 110,000. *BF THE CONSUMER STATED THE FAILURE HAD BEEN ONGOING SINCE 2005. IN 2005 THE FAILURE WAS NOT CONSIDERED A SAFETY DEFECT, BUT NOW THAT IT IS THE VEHICLE IS OUT OF WARRANTY DUE TO AGE. *JS

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