NHTSA Complaint #10244692 — 2004 VOLVO XC90

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10244692
Vehicle	2004 VOLVO XC90
Component	STRUCTURE
Date of Incident	September 28, 2008
Date Filed	October 8, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

A RAIN STORM CAUSED FLOODING INTO MY 2004 VOLVO XC90 DESTROYING THE INTERIOR. THE WATER DAMAGE CAME INTO THE CAR FROM THE SUN ROOF I WAS TOLD BY A VOLVO SERVICE ADVISOR THAT THE DRAIN IN THE SUN ROOF WAS CLOGGED WHICH CAUSED THE INTERIOR FLOOD. THE PROBLEM IS THAT DURING ROUTINE VOLVO MAINTENANCE THIS SO CALLED DRAINED WAS NOT CLEANED. I WAS NEVER TOLD THAT THERE WAS A DRAIN IN THE SUN ROOF . THIS PROBLEM COST $1900.00 AND LOST OF MY CAR FOR FOUR DAYS . I DID NOTHING WRONG AND FEEL THIS IS MANUFACTURE DEFECT I WOULD LIKE TO BE REIMBURSED TO AVOID THE ADDITIONAL COST OF SMALL CLAIMS COST YOUR PROMPT ATTENTION TO THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

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