NHTSA Complaint #10244606 — 2003 JEEP GRAND CHEROKEE

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN EXPLOSION UNDERNEATH THE HOOD AND OBSERVED PLASTIC PARTICLES COMING FROM HIS VEHICLE. HE PULLED OVER, LIFTED THE HOOD, AND NOTICED THAT THERE WAS A HOLE IN THE RADIATOR AND THE COOLING FAN DISINTEGRATED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT HE NEEDED TO REPLACE THE RADIATOR AND THE COOLING FAN. THE VEHICLE WAS REPAIRED THE SAME DAY. THE DEALER ADVISED HIM TO CALL THE MANUFACTURER IN REGARDS TO SUBMITTING CLAIMS FOR REIMBURSEMENT. THE MANUFACTURER STATED THAT THERE WOULD BE NO REIMBURSEMENT FOR THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CURRENT MILEAGE WAS 63,000 AND FAILURE MILEAGE WAS 60,020. UPDATED 11/6/08 *CN THE CONSUMER FOUND RECALL # 06V199000. UPDATED 11/10/08. *JB