NHTSA Complaint #10244592 — 2004 MERCURY MOUNTAINEER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10244592
Vehicle	2004 MERCURY MOUNTAINEER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	October 6, 2008
Date Filed	October 7, 2008
Mileage	61,845 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WIFE WAS CLOSING THE REAR WINDOW PORTION OF THE REAR HATCH AND THE 2 HINGES SNAPPED OFF AND THE WHOLE WINDOW FELL DOWN TO THE BUMPER SHE HAD TO GET A CHAIR TO PUT UNDER IT SO IT DIDN'T CRASH TO THE FLOOR ALL THIS BY HERSELF TRYING TO TAKE THE KIDS TO SCHOOL SHE COULD NOT GO ANYWHERE I THINK WHAT IT ACTUALLY IS THE STRUTS ARE BAD AND THEY ARE WHAT CAUSED THE PROBLEM. *TR

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