NHTSA Complaint #10244556 — 2003 JEEP GRAND CHEROKEE

WHILE DRIVING MY 2003 JEEP GRAND CHEROKEE, IN COLD CONDITIONS, I FOUND THAT THE AC/HEATER OUTPUT WAS INSUFFICIENT TO KEEP THE WINDSHIELD DEFROSTED AND DEFOGGED, RESULTING IN EXTREMELY UNSAFE DRIVING CONDITIONS. THE FAN WORKS, BUT NO AIR COMES OUT. I RESEARCHED THE PROBLEM AND FOUND THAT IT IS DUE TO A BLEND-DOOR DEFECT, COMMON TO THAT MODEL/YEAR JEEP. THE VEHICLE HAS APPROX. 72,000 MILES ON IT. I CAN'T SAFELY DRIVE THE VEHICLE IN COLD CONDITIONS UNTIL THIS IS FIXED. THIS REPAIR IS ESTIMATED TO BE BETWEEN $900 -$1200. IF THIS IS SUCH A WIDESPREAD PROBLEM WITH THIS VEHICLE, I FIND IT DIFFICULT TO UNDERSTAND WHY THERE ISN'T A RECALL BY DEIMLER-CHRYSLER TO REPAIR THIS. HOW MANY DEATHS WILL IT TAKE BEFORE THIS GETS THE TRUE ATTENTION IT DESERVES? *TR