NHTSA Complaint #10244522 — 2002 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10244522
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	October 6, 2008
Date Filed	October 6, 2008
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

THIS IS IN REGARDS TO THE BLEND DOOR ISSUE ON JEEP GRAND CHEROKEE MODELS THAT HAVE THE DUAL CLIMATE CONTROL. THE FACT THAT THIS ISSUE IS IMMINENT IN NEARLY EVERY ONE OF THESE VEHICLES IS DISTURBING ENOUGH IN ITSELF, BUT WHAT IS DOWNRIGHT UNACCEPTABLE IS THAT THE AVERAGE COST TO REPAIR RANGES FROM 1000.00-1300.00!! THIS ISSUE IS SO PREVALENT THAT 3 DIFFERENT JEEP SITE FORUMS HAVE HAD SO MANY JEEP OWNERS BRING THIS UP THAT IT HAS BECOME A POSTED ISSUE. I HAVE RECENTLY PURCHASED A 2002 MODEL AND, KNOCK ON WOOD, HAVE NOT EXPERIENCED THIS ISSUE. I BELIEVE IT ACTUALLY MAY HAVE ALREADY BEEN TAKEN CARE OF, BUT IN THE EVENT THAT I AM WRONG, I CAN ONLY HOPE AND PRAY THAT DC/JEEP HAS STEPPED UP AND DONE WHAT IS RIGHT, AND, AT THE VERY LEAST, AS A RECALL/TSB, COVERS A LARGE PORTION OF THIS REPAIR. *TR

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