NHTSA Complaint #10244038 — 2004 CHEVROLET IMPALA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10244038
Vehicle	2004 CHEVROLET IMPALA
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 17, 2008
Date Filed	September 30, 2008
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING IN REVERSE OR ACCELERATING AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE. HE TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE MOTOR MOUNT BOLT LOCKS WERE OPENED, WHICH MAY HAVE CAUSED THE ENGINE TO FAIL. THE DEALER TIGHTENED THE BOLTS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 77,000.

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