NHTSA Complaint #10243380 — 1999 CHRYSLER CONCORDE
ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10243380 |
| Vehicle | 1999 CHRYSLER CONCORDE |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 131,506 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
HERE IS A COPY OF OUR SALES TICKET THAT EXPLAINS ALL OF THE UPDATES THAT WE PERFORM ON THIS ENGINE. HOPEFULLY THIS WILL HELP YOU. IF YOU HAVE ANY FURTHER QUESTIONS FEEL FREE TO CONTACT OUR CUSTOMER SERVICE DEPARTMENT AT 1-800-827-7450. --OIL STARVATION IS A PROBLEM WITH THIS ENGINE, SO JASPER INSTALLS THE NEWEST DESIGN OIL LINE WHICH HAS A LARGER DIAMETER PIPE TO ALLOW MORE OIL FLOW AND BETTER LUBRICATION. THE NEWER DESIGN PIPE HAS ONE GENTLE BEND OPPOSED TO THE ORIGINAL WHICH HAD TWO 90-DEGREE BENDS WHICH TENDS TO RESTRICT TO OIL FLOW. --TO PREVENT BEARING FAILURE JASPER INSTALLS ALUMINUM ROD & MAIN BEARINGS INSTEAD OF TRI-METAL BEARINGS. THE ALUMINUM BEARINGS CONFORM TO THE MATING SURFACE MORE COMPLETELY, WHICH PROVIDES MORE EXACT CLEARANCES. THE ALUMINUM BEARINGS ARE ALSO MORE CORROSION RESISTANT. THE ORIGINAL TRI-METAL BEARINGS WERE PRONE TO NOT CONFORM WELL, WHICH LED TO DIRT AND DEBRIS BECOMING LODGED IN THE BEARING DUE TO EXCESSIVE BEARING CLEARANCES. --WATER PUMPS ON THIS ENGINE HAVE BEEN KNOWN TO LEAK OR FAIL. ONE OF THE ISSUES LEADING UP TO THIS WAS DUE TO THE TIMING CHAIN TENSIONER. IT WOULD APPLY MORE TENSION TO THE CHAIN THEN WAS NEEDED, CAUSING STRESS ON THE WATER PUMP. JASPER INSTALLS A LATER DESIGN TENSIONER, WHICH APPLIES THE RIGHT AMOUNT OF TENSION ON THE TIMING CHAIN AND REDUCES THE STRESS ON THE WATER PUMP. JASPER INSTALLS THE NEWEST DESIGN OE WATER PUMP & WATER PUMP GASKET WHICH WILL SEAL TO THE BLOCK BETTER THAN THE ORIGINAL OE DESIGN. --WITH THE USE OF AN MLS GASKET, THE STANDARDS FOR MACHINING ON THE HEAD AND BLOCK HAVE BEEN INCREASED TO INSURE THAT THE GASKET CAN SEAL PROPERLY. THIS IS TO HELP PREVENT COOLANT FROM ENTERING THE OIL CAVITIES CAUSING DAMAGE TO THE ENGINE. ----JASPER DOES NOT INSTALL THE CAM GEAR BALANCER DUE TO A BULLETIN FROM CHRYSLER EFFECTIVE 12/14/01 STATING IT IS NOT NEEDED AND NOT SERVICED FROM THIS TIME FORWARD. --DO NOT REMOVE FROM CORE AND INSTALL ON JASPER'S ENGINE. --LIVE RUN TESTED OIL. *TR
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