NHTSA Complaint #10243321 — 2007 SATURN OUTLOOK

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10243321
Vehicle	2007 SATURN OUTLOOK
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 15, 2008
Date Filed	September 24, 2008
Mileage	10,806 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE HAS LAGS (CAR DOESN'T PICK UP SPEED WHEN ACCELERATOR IS PRESSED DOWN) AT SEVERAL DIFFERENT SPEEDS. MOST NOTICEABLE IS THE 40 MILE AN HOUR RANGE. SEVERAL TIMES I HAVE BEEN ATTEMPTING TO GET ON HIGHWAY AND NOT BE ABLE TO ADVANCE THE VEHICLE IN A SAFE MANNER. ONE TIME, A TRUCK WAS VERY CLOSE TO HITTING ME, BECAUSE IT TOOK ABOUT 2 SECONDS FOR MY VEHICLE TO RESPOND TO THE ACCELERATOR. DEALER HAS PERFORMED 3 SOFTWARE UPDATES (DEALER HAS ADMITTED THAT THESE UPDATES HAVE BEEN PROVIDED TO THE CONSUMER AND HAVE BEEN INSTRUCTED TO PERFORM THESE UPDATES) TO THE TRANSMISSION, BUT THE PROBLEM IS STILL OCCURRING AND THEY CLAIM THAT THERE'S NOTHING ELSE THEY CAN DO. *TR

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