NHTSA Complaint #10233066 — 2007 SATURN OUTLOOK

TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHEN THE CONTACT PURCHASED THE VEHICLE, THERE WAS A RECALL ON THE TRANSMISSION THAT WAS NEVER REPAIRED. WHILE DRIVING 65 MPH, SHE NOTICED TRANSMISSION FAILURE WHEN THE GEARS BECAME DIFFICULT TO SHIFT. THE VEHICLE WOULD ALSO REMAIN STUCK IN HIGH RPM'S WHILE ATTEMPTING TO SLOW DOWN. THE CONTACT STATED THAT THE VEHICLE SOUNDED AS IF IT WOULD EXPLODE. THE DEALER PERFORMED A COMPUTER UPDATE ON THE TRANSMISSION, BUT IT DID NOT REMEDY THE FAILURE. FURTHERMORE, A STRUT SPONTANEOUSLY BECAME BENT, WHICH CAUSED THE STEERING WHEEL TO JERK AT A 90 DEGREE ANGLE. THE DEALER REPAIRED THE STRUT. THE CONTACT SMELLED GASOLINE MULTIPLE TIMES COMING FROM HER VEHICLE. THE DEALER WAS UNABLE TO IDENTIFY THE ORIGIN OF THE SMELL AND COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 26,500 AND FAILURE MILEAGE WAS APPROXIMATELY 854.