NHTSA Complaint #10243205 — 2002 FORD EXPLORER

THE OVERDRIVE LIGHT WAS BLINKING, AND THE CHECK ENGINE LIGHT WAS ON. AFTER HAVING THE CAR SCANNED BY A MECHANIC, WE WERE TOLD THAT THE PC SOLENOID IN THE TRANNY WAS OUT. WE BROUGHT IT TO THE DEALER IT WAS PURCHASED AT, AND THEY PERFORMED THE SAME TEST AND FIXED IT AT A COST OF $1058.18. A WEEK LATER IT IS SHIFTING HARD. PLUS AFTER USING THE 4WHEEL DRIVE ONLY TWICE, IT WOULD NOT GO INTO 4 WHEEL DRIVE. WHEN I TOOK IT TO THE DEALERSHIP THEY TOLD ME THE 4X4 MODULAR HAD FAILED THIS AFTER A 140.50 CHECK, AND THEY WANTED 600.00 TO FIX, THIS WHILE PUTTING BRAKES ON IT. AND WHEN I ASKED WHAT WOULD CAUSE IT GO OUT, THE SERVICE MANAGER TOLD ME " HOW WOULD I KNOW?" *TR