NHTSA Complaint #10242994 — 2008 FORD FOCUS

SINCE I PURCHASED MY 2008 FORD FOCUS SES ON APRIL 30 2008 I HAVE FELT THAT THERE IS SOMETHING WRONG WITH THE ALIGNMENT OR STEERING. WHEN LETTING GO OF THE WHEEL IT ALMOST IMMEDIATELY WILL HEAD FOR THE DITCH. AT 300 MILES I REQUESTED A WARRANTY ALIGNMENT, DEALER SAID THEY WOULD NOT DO ONE UNTIL AT LEAST 500 OR 1,000 MILES. AT 1,200 MILES I REQUESTED THE SAME AND WAS TOLD THEY WOULDN'T DO ONE UNTIL AT LEAST 5,000 MILES, REASONING WAS THAT THE SUSPENSION NEEDED TO LOOSEN UP DUE TO BEING TIED DOWN IN SHIPPING. CALLED CUSTOMER CARE AND THEY INFORMED ME THERE WAS NO MILEAGE LIMIT. INFORMED DEALER AND THEY DID AN ALIGNMENT AND DID FIND IT WAS OFF. DROVE THE CAR AND STILL FEEL SOMETHING IS OFF. TOOK IT BACK TO THE DEALER AND WAS TOLD THAT IS THE WAY THE CAR IS, I TOLD THEM IF THAT IS THE WAY THE CAR IS IT IS THE WORSE CAR I'VE DRIVEN NEEDING TO ADJUST THE WHEEL CONSTANTLY TO DRIVE IN A STRAIGHT LINE IN 32 YEARS OF DRIVING. I DROVE ONE ON THE LOT THAT WAS NOT AS BAD AS MINE BUT STILL IT WOULD DRIFT ON A STRAIGHT ROAD AFTER LETTING GO OF THE WHEEL IN A VERY SHORT DISTANCE. TIRED OF FIGHTING WITH THE DEALER BUT STILL NOT LIKING THE WAY I HAVE TO CONSTANTLY ADJUST MY STEERING WHEEL TO DRIVE IN A STRAIGHT LINE. AT 7,800 MILES I HAD MY 7,500 MILE MAINTENANCE DONE. NOW THE CAR WILL DRIFT ALMOST IMMEDIATELY TO LEFT AND AT TIMES FEEL LIKE IT IS WOBBLING LEFT AND RIGHT. I HAVE MADE AN APPOINTMENT WITH A DIFFERENT DEALER TO SEE IF THEY CAN FIND WHAT IS WRONG. IF NOT I WILL GET RID OF THE CAR BECAUSE I FEEL IT IS DANGEROUS AND WILL BE EVEN MORE SO WHEN THE SNOW STARTS TO FLY. *TR