NHTSA Complaint #10241969 — 2004 CHEVROLET TAHOE

TL*THE CONTACT OWNS A 2004 CHEVROLET TAHOE. THE CONTACT EXPERIENCED STEERING FAILURE IN HIS VEHICLE. WHILE DRIVING 30 MPH, THE STEERING WHEEL FELT AS IF IT WOULD COME OFF DUE TO CONSTANT VIBRATING. THE FAILURE SEEMED TO WORSEN WHEN MAKING TURNS. THE FAILURE WOULD NOT OCCUR AT HIGH SPEEDS. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO THE INTERMEDIATE STEERING SHAFT. THE DEALER ACKNOWLEDGED THE FAILURE, BUT STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED THAT IF THE VEHICLE IS REPAIRED, THE FAILURE WOULD INCREASINGLY WORSEN. HE PAID $216 FOR THE REPAIR. THE CURRENT MILEAGE WAS 57,237 AND FAILURE MILEAGE WAS APPROXIMATELY 45,000.