NHTSA Complaint #10241914 — 2004 CADILLAC DEVILLE

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10241914
Vehicle 2004 CADILLAC DEVILLE
Component STEERING
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I OWN A 2004 CADILLAC DEVILLE. EVERY TIME I DRIVE THROUGH IN HEAVY RAIN OR THROUGH STANDING WATER IN THE ROAD, THE POWER STEERING MALFUNCTIONS. I HAVE HAD SEVERAL NEAR-CRASHES BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL QUICKLY. WHEN THIS HAPPENS, I MUST UNEXPECTEDLY EXERT A LOT OF STRENGTH TO TURN THE WHEEL. THIS PROBLEM IS DEFINITELY A SAFETY HAZARD. I CONTACTED MY AUTHORIZED CADILLAC DEALER AND WAS TOLD THAT THE CAUSE FOR THE PROBLEM IS THE PECULIAR DESIGN OF THIS VEHICLE WHICH DIRECTS WATER FROM THE ROAD TO THE BELT WHICH DRIVES THE FAN, ALTERNATOR AND THE POWER STEERING PUMP. WHEN THE BELT GETS SOAKED WITH WATER, IT SLIPS ON THE PULLEYS AND CEASES TO TURN THEM, CAUSING THE SYSTEMS CONNECTED TO THE BELT TO FAIL. THE DEALER WAS NOT ABLE TO CORRECT THIS DESIGN DEFECT. I REQUEST THAT THIS PARTICULAR MODEL BE RECALLED BECAUSE OF THE POTENTIAL FAILURE OF THE POWER STEERING SYSTEM. *TR UPDATED 05/06/09.*JB

Related Complaints for the 2004 CADILLAC DEVILLE

Other STEERING Complaints

#11425814 The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the st...
#10855409 LOWER STEERING SHAFT REPLACED BECAUSE OF NOISE. NEW SHAFT INSTALLED BUT NOISE IS STILL THERE.
#10712497 I WAS ACCELERATING ONTO MAIN HI-WAY WHEN STEERING WHEEL LOCKED UP AND COULD NOT TURN STEERING WHEEL AND WAS ALMOST HI...
#10663014 DRIVING FROM EXIT RAMP ONTO HIGHWAY CAR WAS VERY DIFFICULT TO KEEP IN CENTER OF LANE, IS SEEMS TO BE BETTER AFTER ST...
#10661221 I VEERED RIGHT TO AVOID A VEHICLE WHO APPROACHED OVER THE CENTER YELLOW LINE, THE WHEEL LOCKED, AND I CRASHED OVER GU...

Recent Complaints for the 2004 CADILLAC DEVILLE

#11415926 VISIBILITY:SUN/MOON ROOF ASSEMBLY TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ...
#11322216 AIR BAGS CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DR...
#11322216 ELECTRICAL SYSTEM CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DR...
#11322216 SERVICE BRAKES CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DR...
#11287314 STRUCTURE 2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRRO...
Check any vehicle history by VIN - Free vehicle history report